new user trying to import askSam data

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DrDosido
Posts: 4
Joined: Tue Jul 30, 2024 11:18 pm

new user trying to import askSam data

Post by DrDosido »

Hi,
I installed the askSam Free Form Import plugin. I followed Felix's instructions carefully, and mapped my askSam fields to custom attributes for antho-theo-data.txt. I created an ini file (antho-theo-data.txt.ini). Here's what I get:

[0801@asksam_import] Import started: 2024/07/30 - 21:18:29
[0810@asksam_import] ERROR: reading initialisation file 'C:\Cloud\OneDrive\Projects\Data\MyInfo\askSam\antho-theo-data.txt.ini'. Please check the log file: C:\Cloud\OneDrive\Projects\Data\MyInfo\askSam\antho-theo-data.txt.log

I'm stumped.

I appreciated any help I can get.

Paul
Petko
MyInfo Support
Posts: 3301
Joined: Sun Jul 25, 2004 4:33 pm
Contact:

Post by Petko »

Can you send me the .log file at support@myinfoapp.com so I can see what could be the cause?
DrDosido
Posts: 4
Joined: Tue Jul 30, 2024 11:18 pm

Post by DrDosido »

That's the log file in full there in my message. But I'll send you another one.
Telesto
Posts: 3525
Joined: Fri Dec 15, 2017 5:32 pm

Post by Telesto »

DrDosido wrote: Fri Aug 30, 2024 9:05 pm That's the log file in full there in my message. But I'll send you another one.
Your initial message mentions a log file at: C:\Cloud\OneDrive\Projects\Data\MyInfo\askSam\antho-theo-data.txt.log
DrDosido
Posts: 4
Joined: Tue Jul 30, 2024 11:18 pm

Post by DrDosido »

Mentions it, and then quotes it in full.
Focus
Posts: 6
Joined: Thu Jul 12, 2007 6:14 pm

Post by Focus »

"C:\Cloud\OneDrive\Projects\Data\MyInfo\askSam\antho-theo-data.txt.log" is a local file.
It can only be opened by you.
That is why you are being asked to email the log file.
DrDosido
Posts: 4
Joined: Tue Jul 30, 2024 11:18 pm

Post by DrDosido »

I did.

I attached the log file to an email sent to you on August 30.
Sent to support@myinfoapp.com.

I also quoted the full contents of the log file in my original post.
Petko
MyInfo Support
Posts: 3301
Joined: Sun Jul 25, 2004 4:33 pm
Contact:

Post by Petko »

Thank you. I have requested additional information via email.
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