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Access violation

Posted: Tue Dec 09, 2008 11:16 pm
by lars
hi, new user as per today

i'm getting an error message stating

"Access violation @ address 6D657449"

when "clipping" from firefox (2 and 3) and K-Meleon why is that ?
(working fine with IE and other software)

tried on 2 machines, same result, running version 4.20

any ideas ?

thanks

Posted: Wed Dec 10, 2008 3:59 pm
by Petko
Lars, this is a known problem and will be resolved soon.

Posted: Wed Dec 10, 2008 4:31 pm
by lars
thanks :)

Posted: Wed Dec 10, 2008 5:44 pm
by Petko
Lars, the problem is fixed now. You can download the updated version from our web site (you are running the trial as far as I understand)?

Posted: Wed Dec 10, 2008 10:01 pm
by lars
Petko wrote:(you are running the trial as far as I understand)?
yes i do, and now i can evaluate your product :)

thanks for fast fix 8)

still same issue

Posted: Wed Dec 17, 2008 2:40 am
by Crystal401
Petko,

I downloaded the most recent upload today.
However, I am getting the same problem.

Would appreciate your help.

Alex

Posted: Wed Dec 17, 2008 9:25 am
by Petko
Alex, does that happen with particular web page or with any web page? Could you give me an example?

details of problem

Posted: Sat Dec 20, 2008 6:32 pm
by Crystal401
Hi Petko,

This is what I get:

I use Firefox 3.05.

When I cut any text of any content in Firefox,
and try to past on any document on MI4.02 (portable edition),
I get the following:

Access violation at address 6D657449. Read of address 6D657449.

Thanks again for your help.
Alex

Posted: Tue Dec 23, 2008 4:38 pm
by Petko
Alex, does updating your portable copy of MyInfo to version 4.21 fix this problem?

all fixed!

Posted: Tue Dec 23, 2008 5:02 pm
by Crystal401
Petko,

This bug is fixed!
Thanks again,

Alex