MyInfo 4.22 ver info - error?

Legacy MyInfo versions topics and topics that are no longer relevant
Posts: 126
Joined: Fri Jul 13, 2007 11:59 pm

MyInfo 4.22 ver info - error?

Post by Crystal401 »


I just installed the Pro version of 4.22 that you released today.
When I went to the help>about menu, I get
TRIAL VERSION message in red.

Would appreciate if you could clarify-
Thank you!

Posts: 1
Joined: Mon Feb 21, 2005 5:49 am

Post by sokrne1 »

I, too, am having the same thing come up when I check in the Help | About screen. It says it's the trial version. I'm a registered user. From what I can tell, when I purchased the upgrade to version 4.0, I was just sent to a link to download a licensed upgrade -- I was not provided with a registration or serial number.

Any assistance would be greatly appreciated.

Note: I am also sending this message to tech support.

Take care,
MyInfo Support
Posts: 3230
Joined: Sun Jul 25, 2004 4:33 pm

Post by Petko »

We have accidentally placed the trial version instead of the registered version in MyInfo Pro packages. We will fix that immediately (and will send notification update to all MyInfo Pro users)!
Posts: 1
Joined: Wed Oct 23, 2019 10:02 pm

Post by ecs3 »

I am having the same issue with the standard version; I do not know where to locate the license key or how to enter it; all I have is the order number showing my paid standard version.