MyInfo Community Forums

I'm a long-time MyInfo user, currently using 6.03 on Win 7 with a dual monitor setup. I usually have MyInfo open in one monitor, constantly referring to it as I work on projects on the other screen.

Yesterday to my surprise, I found that both the top menu bar (File-Edit-View etc.) and all toolbars disappeared. The topic tabs and the bottom status bar remain, however.

I've hunted for a keyboard command to restore them (things like Alt-T or Alt-V do not work, failing to bring up the expected menus), right-clicked all over the screen, uninstalled and reinstalled the program (rebooting and running CCleaner in between)... all without success.

Obviously this cripples the program for me. I depend on MyInfo for numerous critical functions, so this is a major problem. Any help would be greatly appreciated.

Edited to add: thinking back, the only system change I can point to is a Windows "critical update" automatically installed yesterday. Wonder if that might have caused this issue?

I uninstalled and reinstalled again. However this time before reinstalling, I manually deleted all remaining program and user data files and all relevant registry keys.

The interface is back to normal, though I will now have to manually restore my preferences (fonts, styles, etc.) Ah, well- stuff happens.

I'm having this same problem, no menus after 6.03 under Win7Enterprise. Any clue as to what registry key got messed up (so I don't have to fully uninstall)?

edlipson wrote:I'm having this same problem, no menus after 6.03 under Win7Enterprise. Any clue as to what registry key got messed up (so I don't have to fully uninstall)?

I was comparing my office registry setting to my home registry settings. VISIBLE in BAR0 and BAR1 keys was 0 where I was not seeing menus or buttons, 1 where I was. I edited the two values to 1 and now I get the menu bar and the button bar. So I am now back to 'normal'.

I think this started when I upgraded to 6.03 and then did some customization to the button bar. Not sure about that though.

In the next version MyInfo will show main menu, even if it is was hidden by accident/registry editing. By design, it is not intended to be hidden anyway.