Page 1 of 1
[fixed] MyInfo 8, Unable to backup (password-protected notebooks)
Posted: Sat Apr 01, 2023 12:35 pm
by jacek
After installing Myinfo 8, I receive a message:
"Backup failed. Unable to backup: jacek (On 2023-04-01 13.37).mbk in ..."
In the same directory in which Myinfo 7 correctly performs a backup.
Re: MyInfo 8, Unable to backup
Posted: Sun Apr 02, 2023 11:02 am
by Petko
Is this a normal disk drive or a portable installation?
Re: MyInfo 8, Unable to backup
Posted: Tue Apr 04, 2023 6:17 am
by jacek
Normal.
- Screenshot 2023-04-04 081443.jpg (13.92 KiB) Viewed 6567 times
Re: MyInfo 8, Unable to backup
Posted: Wed Apr 05, 2023 10:06 am
by jacek
Updating MyInfo [7836] did not help.
But I noticed when the error occurs.
The backup problem only occurs for password protected files.
After removing the protection, the copy executes correctly. After re-securing, the error occurs again.
Re: MyInfo 8, Unable to backup
Posted: Wed Apr 05, 2023 2:18 pm
by Petko
jacek wrote: Wed Apr 05, 2023 10:06 amThe backup problem only occurs for password protected files.
After removing the protection, the copy executes correctly. After re-securing, the error occurs again.
Thank you very much for the clarification. This should help me fix it soon.