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[solved] MI 7.3 freezing and crashing sqlite error
Posted: Thu Jul 13, 2023 2:45 pm
by zaaman41
I'm running my info version 7.3 on windows 10 home. It keeps freezing and crashing with a sql lite database error. Attached is a screenshot. Is there any way to enable logging to troubleshoot this problem? Any ideas why this might be happening?
The same file does not have problems on a MI 7.3 install on an old Windows 8.1 system.
Thanks
Re: MI 7.3 freezing and crashing sqlite error
Posted: Sat Jul 15, 2023 5:26 pm
by Telesto
MyInfo hasn't a logging system build-in, as far I'm aware. I have no clue why the database error is occurring.
You might try to transfer the database again from the Windows 8.1 system to Windows 10, maybe the file being corrupted somehow.. (random guess).
Else something wrong with the database itself, in in that case I would - in the addition the forum post - send and e-mail to
support@myinfoapp.com
Re: MI 7.3 freezing and crashing sqlite error
Posted: Mon Jul 17, 2023 4:02 pm
by Petko
I've received an email and we are continuing the correspondence there. I suspect that some third-party software might be involved.
Re: MI 7.3 freezing and crashing sqlite error
Posted: Tue Jul 18, 2023 7:30 am
by Petko
It seems that the installation was somehow corrupted and complete uninstall and reinstall fixed the problem.