Access Violation when clicking on a tag

Legacy MyInfo versions topics and topics that are no longer relevant
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jamal
Posts: 197
Joined: Sat Jan 13, 2007 12:29 pm

Access Violation when clicking on a tag

Post by jamal »

I am getting access violation when clicking on a tag in the tree view to find documents that has the tag. This happens consistently in certain topics only. In all cases, the error seems to be triggered from the same location in the software. See stack info below. The version is 4.31. After the error, MyInfo hangs forever and has to be terminated from the task manager.

unit = TreePaneUnit.cp
Procedure/Method = TreePane_HasCloneInTheSearchList
Line = 4971[20]
Exception Thread: ID=5008; Priority=0; Class=; [Main]
Petko
MyInfo Support
Posts: 3266
Joined: Sun Jul 25, 2004 4:33 pm
Contact:

Post by Petko »

Could you send this file at support@milenix.com?
jamal
Posts: 197
Joined: Sat Jan 13, 2007 12:29 pm

Post by jamal »

Petko,

I have emailed the file to Support. From further testing, the error seems to occur in topics with clone documents that were created in previous versions. The error disappears after the clones are deleted.
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