Bug: Myinfo Closes when locking PC

kf · Post by kf » Thu Mar 22, 2007 4:22 pm

This is weird... I use MyInfo a lot and usually have it open. When my PC locks there is a good chance (better than half the time) that when I unlock my PC, MyInfo will have closed. No data is lost, the program appears to have just quit.

I've been experiencing this for the last few months (since I started using MyInfo heavily), but have not been able to figure out how to reproduce it on command. It can happen whether I lock the PC myself or let it timeout.

I know this is a poor bug report since I cant tell you how to reproduce it, but it does happen a couple times per day. I'm using XP Pro SP2. If you need any other information or want me to try something, let me know. Thanks,

Kevin

Post by **Petko** » Tue Mar 27, 2007 10:22 am

Kevin, under "locking" do you mean entering a password after the screensaver was active or something else?

kf · Post by kf » Tue Mar 27, 2007 10:38 am

Yes, that's exactly what I mean! When I enter my password and the machine comes back up, MyInfo is gone.

Kevin

Post by **Petko** » Tue Mar 27, 2007 3:38 pm

Unfortunately, I am unable to reproduce that.
Is there any chance that MyInfo is just minimized to the tray bar, but Windows hides it's icon once the screen saver has started?

kf · Post by kf » Tue Mar 27, 2007 3:50 pm

Hadnt thought of that... how would I test for it? If it's not in the taskbar or the systray, how would I bring it up to check? Use windows task manager?

I'm sure it's an odd quirk somewhere (perhaps even my computer configuration), that's why I didnt mention it for so long. I dont lose data so I'm not too worried... Just mentioning it!

Kevin

Post by **Petko** » Tue Mar 27, 2007 7:02 pm

Yes, you can bring up the Task Manager (Ctrl+Alt+Del) and see if MyInfo.exe is in the list of running processes (look in the Processes tab).