This problem just started today. I start the program, it displays my opened databases and then freezes (Hourglass on cursor keeps spinning)
I closed the program, waited a few seconds, then ran it again. Same result
Rebooted, ran the program. Same result
Reinstalled MyInfo 8.5, ran the program. Same result
What else can I try?
-- Rich
MyInfo 8.5 Stalls 10 Seconds After It Runs
Okay, never mind. When I originally reinstalled MyInfo, I installed directly over the currently installed program. That didn't work to solve the problem
However when I totally uninstalled MyInfo, and then re-installed, that did solve the problem. Now I everything works okay
I'm not sure what was corrupted in my original install, but apparently something was. None of my notebooks suffered damage (phew!)
--- Rich
However when I totally uninstalled MyInfo, and then re-installed, that did solve the problem. Now I everything works okay
I'm not sure what was corrupted in my original install, but apparently something was. None of my notebooks suffered damage (phew!)
--- Rich
Since my original post, there was an update to MyInfo
I installed it over the prior version . . .and now the program loads, displays the open notebook . . . and stalls ("MyInfo Not Responding").
Initially everything was fine; I was able to add content to my notebooks. In both instances (my original post and this current post) I had multiple notebooks open. However, in each case it was a different notebook displayed at the time of the not responding
So I did uninstall-reinstall of the most recent version of MyInfo, and everything seems normal once again. Is there a fix for this . . . or is there a workaround?
I'm running Windows 11 pro with current updates applied
--- Rich
I installed it over the prior version . . .and now the program loads, displays the open notebook . . . and stalls ("MyInfo Not Responding").
Initially everything was fine; I was able to add content to my notebooks. In both instances (my original post and this current post) I had multiple notebooks open. However, in each case it was a different notebook displayed at the time of the not responding
So I did uninstall-reinstall of the most recent version of MyInfo, and everything seems normal once again. Is there a fix for this . . . or is there a workaround?
I'm running Windows 11 pro with current updates applied
--- Rich
Okay. Today I got the apparent lock-up again, but looking at Task Manager I saw that data was being transferred at a rough average rate of 250 MB/sec. I concluded that maybe the apparent lock-up was really slow writing to my hard drive. So I didn't terminate the MyInfo 8 process; I let it run
Roughly 35 minutes later it apparently finished writing to disk and the lock-up ended. Functionality returned
So that has me wondering. The notebooks I use most often range in size from 2 GB to almost 7 GB. What is the maximum size a notebook can be before MyInfo experiences sluggishness like this?
--- Rich
Roughly 35 minutes later it apparently finished writing to disk and the lock-up ended. Functionality returned
So that has me wondering. The notebooks I use most often range in size from 2 GB to almost 7 GB. What is the maximum size a notebook can be before MyInfo experiences sluggishness like this?
--- Rich
It's likely the "Automatically backup" in Tools -> Options. Maybe combined with "Compact notebook when it will save more than X MB"
It's copying the file database files which can take a long time with large files. Splitting it into smaller database doesn't help much, if you keep all of them open + regular modifications.
Turning off Automatically backup solves the problem. Side-note: The default back-up directory isn't ideal either. It doesn't protect against drive failure, as likely copied onto the same drive. So it only protects against file-corruptions by MyInfo, or deleting something in the database which you regret.
So using a different backup solution is probably better
It's copying the file database files which can take a long time with large files. Splitting it into smaller database doesn't help much, if you keep all of them open + regular modifications.
Turning off Automatically backup solves the problem. Side-note: The default back-up directory isn't ideal either. It doesn't protect against drive failure, as likely copied onto the same drive. So it only protects against file-corruptions by MyInfo, or deleting something in the database which you regret.
So using a different backup solution is probably better
Thanks for replying